#Do you have to pay for chegg trial code#
#Do you have to pay for chegg trial download#

All basically hidden areas from the user which is a great method to continue charging a user if they 1) do not cancel their subscription 2) does not delete their user data 3) system WILL charge you even if your supposed expiration date has been met. It then has you enter in your email to which they send you a form to fill out, then verify your email to verify you want to cancel your account. Then, to ensure these scam artists no longer have your card on file anymore, you have to jump through even more hoops which leads you to have to search for 'remove personal data' which then gives you the link to do so. You first have to go to the help section and type in 'cancel account' and then, the cancel account link displays. You jump through hoops to actually remove your personal account and payment methods. Lack of user control to remove your payment methods and personal account without having to search the help section and then select 'cancel account' displays the intent of causing users such as myself, to assume that the expiration date I chose for my semester term was met would automatically cancel and then ask for my input or at least give me advanced warning of when they were going to charge my card.

After all, the cost of the actual hardcover book (which I own) cost LESS than this scam subscription service of craptastic expenditures to your bank account.

#Do you have to pay for chegg trial download#

Lord forbid a user that pays almost $40.00 a month for a subscription would be able to download your book, save your book or even copy content from your book. Even when I thought (because the actual class I took was complete and the expire date was set for that date) they kept charging anyway. No advance warning to when they are going to charge your account and the price went up seemingly each time they charged my card.

#Do you have to pay for chegg trial code#

The fact that you cannot copy and paste the code into an editor or wysiwyg is absolutely ridiculous considering at least with the book I had, it came with source code that was downloaded from the author's actual website. No right click option to copy content and simply paste into a project or text editor so you can actually read it or just save some time when you have an instructor that can type 4,000 wpm while you are squinting trying to keep up with said instructor. Based upon their failing reviews all over the internet, it is clear that they have become more of an inconvenience to college students than anything else. This level of deflection from a company whose motto is to provide convenience for college students, shows just how manipulative they are towards their biggest consumers. By their team alluding to the fact that the access was restored after a day, instead of focusing on the lack of policy and protection for the digital format of textbooks on their website, it became clear that it was nothing more than an attempt to distract from what their representative did and how ill-equipped the companyвЂ™s policy truly is. I spent more than 24 hours finding a way to repurchase what their representative canceled by mistake. The Chegg team resorted to mentioning the fact that I was able to repurchase the eBook a day after the deactivation. After I declined to accept their initial response on the BBB website, their second response was even more disheartening. There was no accountability for their actions and the actions of those they hire to represent them. College students are not aware of this lack of protection until it is too late. Upon filing a complaint with the BBB and garnering a response from the Chegg team, they reiterated their policy, admitting that there was no вЂњworkaroundвЂќ for allowing access to eBooks without them being repurchased, regardless of the reason for the deactivation.